We stand behind our product and
craftsmanship with a limited lifetime warranty against all manufacturing
Our warranty covers
almost everything except scratches, dents, or improper care. Worn O-rings
and pollen picks do not qualify under warranty (Those replacement items are
available in the accessories page).
Limited edition products are warrantied based on inventory. If not in stock, we
reserve the right to replace with regular stock.
Caution: Careless storage of pollen pick can
damage the screen and is not covered under warranty. Be
sure pick is completely flat before threading grinder together.
To qualify for a warranty, a proof of
purchase from an authorized dealer must be provided when contacting us.
Please also include pictures of
damaged product. You may e-mail us at [email protected]. Emails without
pictures will not be accepted. Only domestic shipping is covered at this time.
Please note that due to counterfeit
products in the marketplace, items purchased on Amazon, eBay, DH Gate,
AliExpress, and other non-authorized sites do
not qualify for warranty.